Delivery Information

Free nationwide delivery (subject to order value)

We continue to offer our customers a quality service with our free nationwide delivery. We aim to turn the order around within 1 working day.

Bulky items and other fragile items may require special handling. Carriage charged at cost.

Mainland UK & NI 

Orders over £100 (ex VAT)                     FREE

Orders under £100 (ex VAT)                 £7.95 ex VAT (FedEx)

For smaller items, please phone between 8am-5pm(GMT), as alternative postage may be arranged.

Collection from one of our branches is also possible.

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Returns

Damaged Products

If any products are delivered damaged or incomplete you can obtain a replacement or a full refund provided the product is returned to us or we agree to the replacement without sight of the damaged item.

For Purchases Made By Individuals

Under the United Kingdom's Consumer Contracts (formerly Distance Selling) Regulations, you have the right to cancel the contract for the purchase of any of these items within a period of 14 days, beginning with the day after the day on which the item is delivered. This applies to all of our products.
Please call our customer services team on 0800 085 6665 to arrange the cancellation and return of your order.
To cancel the contract, please pack the relevant item(s) securely, and send it to us so that we receive it within 14 days after the day of the date that the item was delivered to you.
For your protection, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty. 
As soon as we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item.

For Purchases Made By Contractors & Companies

We will do our best to accommodate the return of goods ordered in error. However, depending on the reason for the return, we reserve the right to charge a fee for this service.